SHIPPING & RETURNS
Shipping Policy
We currently ship exclusively within the United Kingdom. Unfortunately, we are unable to fulfill orders outside of the UK at this time.
Shipping Costs
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Standard Delivery: £3.95 (Free on orders over £60)
Delivery Times
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Standard Delivery: 3-5 business days
Please note that delivery times are estimates and may vary depending on your location and any unforeseen delays.
Orders are typically processed within 1-2 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Return & Exchange Policy
At Club Curate, we are committed to providing high-quality jewellery and exceptional service to our customers. To ensure your satisfaction, we offer a comprehensive returns policy alongside a 1-year warranty for all purchases. Please read the details of our policy below:
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Faulty Items: If you believe the product you received is faulty due to a manufacturing defect, please contact our Customer Service Team directly. We will guide you through the return process and work to resolve the issue as quickly as possible.
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Return Process: To initiate a return, provide your order number, the email address associated with your CLUB CURATE account, and a clear photo of the item highlighting the fault.
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Earrings Policy: Due to hygiene reasons, we do not accept returns for earrings unless the fault is determined to be a manufacturing defect.
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Exchanges: Please note that we do not offer exchanges.​
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By adhering to these guidelines, we aim to ensure fairness while maintaining the highest standards of quality and hygiene.
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